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TCP Management Solutions
Reservation Master 5
Vacation Master
What Reservation Master customers have said:
Dan:
I looked at several packages, and feature for feature, Reservation Master 5
does everything we need, and the support can't be beat. The learning curve is
low, the features are complete (with new features added continuously) and Tom
has been very good at listening to suggestions and implementing them if
appropriate.
Tom:
I have loaded the new version! I am impressed by your immediate response to
my suggestions, however I have not had the time to look at them yet but do hope
to by the end of the week!
When you compare service, features, and cost, you’ll see why Reservation Master
5 is your best value for
resort and guest management software.
Let us get you started today!
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Getting Started:
When you first run Reservation Master 5,
you will automatically enter "SetUp" mode. You
won't be able to perform any other functions until you complete the SetUp
routine. Here's what you will need to have decided and have on hand:
- For QuickBooks users:
- An exported Items List from QuickBooks (see QuickBooks
Interface)
- The EXACT name of your business checking
account as you specified it in QuickBooks
- For all users:
- **The day of week
your guests normally arrive during your prime season.
- **The calendar year
that will be the first for which you will enter data.
- The date deposits were due for that year (This
determines when to start 'tickling' customers whose deposits are
delinquent).
- How you determine deposits - a fixed amount (how
much) or a percentage of the cost of your customer's stay.
- Names for the various rate structures you have
for your business
- Starting dates for the your business' seasons and
the default rate structure applied to each. This allows for Reservation Master 5 to automatically price your guests' stays
and calculate occupancy statistics by season. Occupancy
statistics are available for each week and each season you define. So even if your rate structure does not vary
more than once or twice over time, you
can still define lots of 'seasons' to get more granular occupancy
statistics.
- **List of rental
units and rates by season for each unit for that year (normally
your rate sheet will have enough information)
- The forms of payment you accept (Cash, Visa,
Check, etc.)
- Optional - When to drop prospects from your customer/
prospect list (how many years without any sales)
- Optional - What amenities/resources you ask your
guests to reserve before their arrival (dock, motor, roll-away
bed, crib, etc.). What you specify will appear on your guests'
registration forms and can be used to help prepare for your
guests' arrival..
- Optional - A file containing
customer data from another application (many formats are
supported). This file can be imported
into Reservation Master 5 to
populate your prospect/customer list.
- Optional - Data from your Guest Tracker*
application (contact us for
details)
- For non-QuickBooks users:
- Optional - A list of items that you sell, whether
each is taxable or not, and the unit price if applicable (Reservation Master 5 defaults to a minimally sufficient list to
get you started - you can add to it anytime)
**: Once the SetUp
procedure is complete, these entries can not be changed without
difficulty or restarting. Be sure you know
what they need to be before starting the setup procedure.
*Guest Tracker is a registered trademark of Munsenware,
Inc.
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